Tools and remote support

Remote connection for our customers under contract, plus four free online utilities: DIG, WHOIS, Password Checker and NIST Assessment.

Remote support · contract customers · paid service

We connect
to your system.

Service reserved for AtWorkStudio customers under a support contract, scheduled in advance and billed at the agreed rate. When our engineer reaches out, you download the client and share the code shown on screen: an encrypted channel opens to your system — workstation, Mac or server — so we can work alongside you, under your full control.

By appointment

Remote support

  • Scheduled with your AtWorkStudio account manager.
  • You download the client and share the code. No account, no permanent install.
  • End-to-end encrypted channel. You always see what the engineer is doing and close the session anytime.
Download the client

Paid service · billed per contract

Compliant infrastructure

  • EU datacenter
  • ISO/IEC 27001
  • SOC 2 Type II
  • GDPR
  • CCPA
  • HIPAA · PCI · FERPA

Toolbox

Four utilities
we use every day.

Online tools we built for our own team — now available here, free, with no registration and no tracking.

01 · DNS

Online DIG

Query DNS records (A, AAAA, MX, TXT, NS, CNAME, SOA, CAA) for any domain straight from your browser. Useful for checking SPF, DKIM, DMARC and propagation.

Specs · All records · real-time response

02 · Domains

Online WHOIS

Look up domain registration data via RDAP: registrar, expiration, nameservers, status and DNSSEC. Automatic badge if the domain is expiring within 30 days.

Specs · RDAP protocol · 30-day expiry alert

03 · Passwords

Password Checker

Check password strength, calculate entropy, estimate brute-force time and see if it has been exposed in a data breach. Runs locally in your browser, nothing is sent.

Specs · Local processing · no data transmitted

04 · Assessment

NIST Cybersecurity Assessment

A free self-assessment based on NIST Cybersecurity Framework 2.0. Answer a guided questionnaire and get a PDF report with your organisation’s cyber maturity level.

Specs · 106 controls · PDF report · ~15 minutes

We're working on more tools: guided NIS2 self-assessment, security policy generator, advanced SPF/DKIM/DMARC checker and more. If you need a specific tool, get in touch.

Frequently asked

Everything worth
knowing first.

Answers to the most common questions about remote support, free utilities and access to the service.

Is remote support available to anyone?

No. Remote support is reserved for AtWorkStudio customers with an active support contract. Sessions are scheduled with your account manager and billed at the contractually agreed rate. Non-customers can request a preliminary consultation from the contact page.

Are DIG, WHOIS, Password Checker and NIST Assessment really free?

Yes. The four utilities are fully free, with no registration and no tracking. They run in the browser. The Password Checker processes passwords locally: your password never leaves your device.

Does remote support data stay in Europe?

Yes. The infrastructure used for remote support runs on EU datacenters, is ISO/IEC 27001 and SOC 2 Type II certified, and is GDPR and CCPA compliant. Session traffic stays within the EU region — a baseline requirement for our customers under NIS2 and GDPR.

How does a remote support session start?

The session is scheduled with your AtWorkStudio account manager. At the agreed time the engineer reaches out; you download the support client and share the code shown on screen. The session opens over an encrypted channel — you see everything the engineer does in real time and can end the session at any moment.

Does the NIST Assessment require a contract with AtWorkStudio?

No. The NIST Assessment is free and publicly available at nist.atws.app. It requires neither a contract nor registration: the questionnaire is based on the NIST Cybersecurity Framework 2.0 and returns a PDF report with your organisation’s cyber maturity level. A good starting point before a more structured engagement.

For complex projects, let’s talk

IT consulting, cybersecurity and cloud, tailored to your business.