Cybersecurity › Incident Response

Under attack? We help you regain control.

A structured intervention to contain the incident, analyse the root cause, restore systems and strengthen defences. We work alongside your IT team or fully autonomously.


A structured process in 6 phases

Our approach follows NIST SP 800-61 best practices for incident management. Every phase is documented and traceable, supporting the notification obligations required by GDPR and NIS2.

1. Preparation

Before the incident: we define response plans, roles, communication channels and detection tools. A prepared organisation responds more quickly.

2. Detection

Incident identification via SIEM, EDR/XDR and log analysis. We classify the severity and activate the appropriate response level.

3. Containment

Immediate isolation of compromised systems to prevent further spread. We preserve digital evidence for forensic analysis.


4. Eradication

Complete removal of the threat: malware, backdoors, unauthorised access. Thorough verification that no persistence points remain active.

5. Recovery

Controlled restoration of systems and data from verified backups. Intensive post-recovery monitoring to confirm stability.

6. Lessons Learned

Post-incident analysis: what happened, how it happened, what to improve. Detailed report and updated defences to prevent recurrence.

When to call us

Scenarios we handle

Not all incidents are the same. Here are the most common situations in which businesses turn to us.

Ransomware attack

Encrypted files, ransom demand, locked systems. We intervene to contain, evaluate recovery options and restore operations without giving in to extortion.

Data breach

Personal or business data exposed or exfiltrated. Impact analysis, support for notifying the Data Protection Authority and communications to affected parties within the timeframes required by GDPR.

Account compromise

Stolen credentials, unauthorised access, lateral movement. Access blocking, credential reset, analysis of the extent of the compromise.

Malware and trojans

Malicious software detected or suspected in systems. Isolation, behaviour analysis, complete removal and data integrity verification.

Business Email Compromise

Corporate email compromised for financial fraud or information theft. Forensic analysis, mailbox security hardening and policy reinforcement.

Exposed configurations

Cloud resources or services publicly accessible due to misconfigurations. Immediate security lockdown, access audit and infrastructure hardening.

Why you need a prepared partner

Response time

The first hours are critical. A delayed intervention exponentially increases the damage: more compromised systems, more data lost, more downtime.

Regulatory obligations

GDPR and NIS2 impose strict timeframes for incident notification. Without a structured process, the risk of penalties compounds the operational damage.

Specialist expertise

Forensic analysis, containment and recovery require specific skills that a generalist IT team can rarely guarantee under pressure.

Don't wait for an incident to get prepared

Contact us to define an incident response plan before you need one, or for immediate intervention if you are already under attack. We operate nationwide with experience in high-criticality sectors.